spud Jurisdiction Notice

We at spud do not offer our services in jurisdictions where online gaming or wagering is prohibited by law. Access to spud and use of our platform — sportsbook, live casino, slots, esports markets — is restricted to users in supported jurisdictions only.

Users are responsible for verifying that their access to and use of spud comply with the laws and regulations of their own jurisdiction. We do not automatically block access by geography, and we do not publish an exhaustive list of "approved countries" or "banned regions" because laws change, interpretations vary, and regulatory frameworks differ by locale.

This page explains what we, spud, require of account holders, what we cannot guarantee, and how to contact us if you have legal questions about service availability in your region.

Service availability and legal compliance on spud

spud services are available only where applicable law permits online gaming, sports betting, and live-dealer casino services. We do not serve jurisdictions where such services are prohibited. However, because regulatory frameworks vary globally and change frequently, we place the responsibility on users to confirm their own eligibility before accessing spud.

Some jurisdictions permit online gaming but restrict it to licensed operators. spud operates under its own regulatory framework; we do not claim a license issued by any specific country or region. If your jurisdiction requires a local gaming license for all operators, and spud does not hold one in your jurisdiction, you are not authorized to use our platform.

Other jurisdictions permit online gaming for personal use but prohibit advertising or promotion of such services. spud does not target jurisdictions where our services are illegal; however, if you access spud from a prohibited jurisdiction, the responsibility for legal compliance rests with you, not with spud.

Account eligibility and user responsibility on spud

To open an account on spud, you must be a legal adult in your jurisdiction and capable of entering into a binding contract. You must comply with all applicable laws in your jurisdiction governing online gaming, sports betting, and casino services.

We do not recommend using VPNs or proxies to access spud if your jurisdiction blocks our platform. Circumventing local restrictions exposes you to legal risk and violates our terms. If your jurisdiction restricts access, the lawful course is to refrain from using spud, not to bypass the restriction.

Players in supported regions — such as those where services are permitted — can access spud normally. Cities like Jakarta, Surabaya, Bandung, and Medan fall in jurisdictions where we operate, but you remain responsible for confirming your local eligibility. Contact our support team if you are unsure whether spud is available in your area.

Payment methods and regional restrictions on spud

spud supports deposits and withdrawals via Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These payment options are available to users in supported jurisdictions. If your jurisdiction prohibits online gaming, these payment processors may refuse to process transactions with spud — in that case, you cannot deposit or withdraw funds.

We do not accept payment methods from jurisdictions where online gaming is prohibited. If you attempt to deposit from a prohibited jurisdiction, your payment may be declined by the processor or by our compliance team. We do not retain declined payment information longer than necessary.

If you are withdrawing funds from spud, your chosen payment method must be compatible with your jurisdiction's regulations. We do not hold your balance indefinitely — you must withdraw within a reasonable timeframe. If your jurisdiction restricts gaming but permits withdrawal of personal funds, contact our support team to arrange a withdrawal in a format permitted by your local law.

No jurisdiction-specific license or certification on spud

spud does not claim to be licensed by any specific country, region, or gaming authority. We do not state "Licensed in Indonesia", "Licensed by [Country X]", or similar claims. We operate under our own regulatory framework and serve jurisdictions where our services are permitted.

If your jurisdiction requires all gaming operators to hold a specific license, and spud does not hold that license, then spud is not authorized to operate in your jurisdiction. You are responsible for confirming whether such a requirement exists in your area.

We do not publish certification badges, gaming authority logos, or "approved operator" seals unless we hold an explicit, verifiable license from that authority. Any such certification would be listed in our legal notice, not on marketing materials. If you have questions about our regulatory status in a specific jurisdiction, contact our support team in English or Indonesian.

Data handling and international jurisdiction on spud

Your data on spud may be stored on servers located outside your jurisdiction. Our privacy policy explains where we store data and which third-party processors we use. If your jurisdiction restricts international data transfers, be aware that using spud may involve such transfers. By creating an account on spud, you consent to international data processing.

We comply with data-protection standards applicable to our operations. However, if your jurisdiction has stricter data-protection laws than those we follow, spud's practices may not meet your local standards. Review our privacy policy to understand how we handle your information.

If you have a dispute with spud, the jurisdiction clause in our terms and conditions governs where the dispute is resolved. This may not be your home jurisdiction. By using spud, you agree to these jurisdictional terms.

Contact spud for legal and jurisdiction questions

If you are unsure whether spud services are available in your jurisdiction, or if you have legal questions about compliance, contact our support team via in-app chat or email. We respond in English and Indonesian and provide transparent guidance on whether spud is accessible in your area.

If you believe spud is operating unlawfully in your jurisdiction, you may report it to your local gaming authority or regulatory body. We cooperate with legal inquiries from recognized regulators.

Our support team cannot provide legal advice — they can only explain spud's policies and point you to our terms, privacy policy, and legal documents. For interpretation of your local gaming laws, consult a lawyer in your jurisdiction.

Related documents

Summary: Jurisdiction and eligibility on spud

We at spud serve users only in jurisdictions where online gaming is permitted by law. We do not claim a specific-country license or publish an "approved list" of regions. You are responsible for confirming that your jurisdiction permits access to and use of spud before creating an account.

If your jurisdiction prohibits online gaming, spud services are not available to you. Attempting to access spud via VPN or proxy exposes you to legal risk. Payment processors in prohibited jurisdictions may decline your transactions. If your account is terminated because you accessed spud from a prohibited jurisdiction, we forfeit your balance per our terms.

If you are unsure whether spud is available where you are, contact our support team in English or Indonesian. We provide transparent information about service eligibility. Our commitment is to operate responsibly — we do not actively promote spud in jurisdictions where it is prohibited, and we cooperate with legal regulators. Your responsibility is to verify your own eligibility before using spud for Liga 1 sportsbook, Piala AFF tournaments, live blackjack, or any other service we offer.